PRIVACY POLICY – BE OUTSTANDING
Last updated: 09/02/2026
Be Outstanding (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Be Outstanding provides personal development education, coaching, and training services.
Data Controller:
Aran Bray – Be Outstanding
Email: be.outstanding.com@gmail.com
Website: https://be-outstanding.com
We are the data controller of your personal data.
2. What information we collect
We may collect and process the following personal data:
Information you provide directly
• Name
• Email address
• Phone number (if provided)
• Information you submit through forms, booking systems, or assessments
• Messages you send via email or website contact forms
Assessment and booking information
If you complete the Life Pyramid assessment or book a conversation, we may collect:
• Your responses to questions
• Availability details
• Information about your situation relevant to coaching
Technical data
When you use the website, we may automatically collect:
• IP address
• Browser type
• Pages visited
• Date and time of visit
• Device information
This is collected via cookies and analytics tools.
3. How we use your information
We use your personal data to:
• Respond to enquiries
• Deliver coaching, training, and support
• Provide assessment results
• Schedule and conduct conversations
• Send relevant information about services you have requested
• Improve the website and services
• Maintain records for administrative and legal purposes
We do not sell your personal data to third parties.
4. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases:
Consent
When you voluntarily submit information, complete assessments, or opt in to receive communications.
Legitimate interests
To respond to enquiries, deliver services, and improve our offerings in a reasonable and expected way.
Contractual necessity
Where processing is required to provide a service you have requested (e.g., booking a conversation or programme participation).
5. How your data is stored and shared
We use trusted third-party services to operate the website and deliver services. These may include:
• Website hosting provider (WordPress host)
• ScoreApp (assessment delivery)
• TidyCal (appointment booking)
• Email provider
• Payment processors (if applicable)
These providers process data on our behalf and are required to handle it securely and in accordance with data protection law.
We only share the minimum necessary data required to provide the service.
6. How long we keep your data
We retain personal data only as long as necessary:
• Enquiry data: up to 24 months
• Client records: up to 6 years (for legal and accounting purposes)
• Assessment responses: retained to provide ongoing guidance unless you request deletion
You may request deletion at any time (see Section 9).
7. Cookies
This website uses cookies to improve functionality and analyse website usage.
Cookies may:
• remember preferences
• enable booking systems
• support analytics
You can control cookies through your browser settings.
A separate Cookie Notice may be displayed when you first visit the site.
8. Data security
We take reasonable technical and organisational measures to protect your personal data from:
• loss
• misuse
• unauthorised access
• disclosure
However, no internet transmission can be guaranteed completely secure.
9. Your rights
Under UK GDPR you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent at any time
To exercise these rights, contact: be.outstanding.com@gmail.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
10. Third-party links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy occasionally.
The latest version will always appear on this page with the updated date.